SAP Fieldglass is a solution for businesses seeking an effective way to manage external contracts and employees. In today’s ever-evolving business landscape, this product provides all the necessary features to help companies remain agile and respond quickly to challenges.
In this article, we will discuss SAP Fieldglass, its key features, and the business value it offers. Continue reading to learn how you can benefit from SAP Fieldglass in your operations.
What Is SAP Fieldglass?
SAP Fieldglass is a cloud-based software solution that enables businesses to manage their external workforces effectively. It has features for sourcing, engaging, and managing non-payroll workers and service providers, including contractors, freelancers, and contingent workers.
To simplify this task, SAP offers features such as worker onboarding, time and expense tracking, invoicing, and reporting.
SAP Fieldglass Contingent Workforce Management enables companies to reduce costs while gaining better visibility and control over the processes involved in employing an outsourced workforce.
Key SAP Fieldglass Features Explained
SAP Fieldglass offers a comprehensive set of features to help businesses in various scenarios. It allows businesses to centralize the entire external workforce lifecycle and provide various manipulations, including:
Sourcing and engaging
SAP Fieldglass has features that enable us to find and connect with the necessary qualifications. For example, you can post requisitions or job descriptions and receive submissions via a centralized candidate portal or curated talent pools.
Additionally, the system facilitates the identification of candidates more quickly with the aid of AI and ML tools. For example, the algorithms can score the resumes based on match quality, ranging from best match to no match, and highlight critical skills. It also features a comparison tool that allows workers to be viewed side by side, including benchmarking of hourly rates or other criteria.
Onboarding management
The system simplifies onboarding for external workers. For example, it creates a centralized, standardized profile for each external worker, saving details such as contact information, work history, security IDs, certifications, training, and granted access.
It also automates various onboarding tasks, which are the same for all the contractors, such as issuing security IDs, granting access to systems, and scheduling training.
The system also enables the quick onboarding of multiple workers, thanks to a user-friendly assignment management system that allows users to assign tasks according to their qualifications and track progress in a fast and straightforward manner.
Additionally, the system performs the necessary compliance checks to ensure the company adheres to regulations.
Time and expense tracking
SAP Fieldglass provides multiple features for time tracking, including assignment-based time capture, rate and policy automation, task-level time allocation, a timekeeper dashboard, bulk management, service entry sheet integration, mobile time entry, and workflow approvals.
For example, the rate and policy automation feature enables the automatic application of appropriate labor rates, whether for standard, overtime, night, holiday, or shift hours.
The task-level time allocation feature allows for granular insights into how much time was spent by different tasks, based on task codes, like “Equipment Maintenance,” “Training,” etc.
Invoices and payment processing
This feature set allows for the automatic processing of invoices and payments. For example, the system features an auto-invoicing function for approved rates, which automatically generates invoices at the end of each work week. It also has a manual invoices option, allowing users to manually update invoices when the terms of contracts change for any reason.
Invoices can be tracked and sorted according to different payment statuses (Draft, Submitted, Approved, Paid, Payment Pending, Rejected).
The system also allows for consolidating invoices, generating credit card or debit card memos, and deducting taxes for each specific region.
Performance evaluation
SAP Fieldglass facilitates cleaner analytics of employee and supplier performance through various benchmark comparison and rating features.
It allows assigning rates to every contractor based on different criteria, such as quality of work, timeliness, communication, and adherence to instructions, among others.
Additionally, it provides quantitative ratings to facilitate future selection decisions.
To ensure managers do not forget to evaluate contractors after the assignment ends, the system automatically offers the evaluation.
Workers can also rate suppliers based on criteria such as fill rate, quality of candidates, speed of response, and worker performance over time. The top performers and underperforming vendors can be accessed through user-friendly dashboards, providing contractors with better visibility into the companies hiring them.
Insights
Various analytics, dashboards, and real-time tracking features provide a solid foundation for informed decision-making and deep insights into how a company can enhance external workforce management, better prepare for seasonal trends (such as ensuring the workforce is in place for the holiday season), and more.
Summing up
SAP Fieldglass is a powerful tool that enables suppliers and contractors to manage their business relationships more effectively. By automating various tasks, such as invoice processing, and diversifying tasks through data tracking, companies benefit from enhanced automation and improved insights into data for informed decision-making.
